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Urgent out-of-hours GP service
How to use our service
Dial 0845 6710 270 local rate (mobile rates may vary according to service provider) or 01392 824 600 national rate.
Your GP practice's voicemail will also provide our details.
Attending a treatment centre
Patients will be invited to attend a treatment centre by a GP or nurse who has provided their telephone consultation and feels that they need to be seen. Read more
Find a pharmacy
The rota information for duty pharmacies regularly changes. Contact NHS Direct on 0845 46 47 or Devon Doctors on 0845 6710 270 to find out the opening times of your local pharmacies (some pharmacies remain open later than usual into the out-of-hours period).
If you require in-hours pharmacy information, please see:
Home visits
Patients will receive a home visit if:
• The GP or nurse who provides their telephone consultation feels that they need to be seen and
• travel to a treatment centre would cause deterioration in the patient’s medical condition or unacceptable discomfort.
Alternative help
The out-of-hours service is for urgent healthcare problems. There are lots of things you can do that mean you might not need to use our urgent service.
- • Telephone NHS Direct on 0845 46 47 for general health advice
- • Pharmacists can give free and expert advice
- • Use over-the-counter remedies like pain relief tablets and cough medicines for some conditions
- • Attend a minor injuries unit (MIU) or walk-in-centre (WiC)
- • Decide your health problem could wait until your practice opens
Urgent out-of-hours dental service
NHS Halton & St Helens provides the urgent out-of-hours dental service for your area. Please click here for more information.
Palliative care
We work with professionals across Halton to improve the out-of-hours experience for patients receiving palliative care, and their carers. Read more
Download our palliative care patient leaflet here
